23 JAN 2017

Backing the new Ofcom App

MP Helen Grant praised a new Ofcom app as she continued her fight for better digital coverage for her Maidstone and the Weald constituents.

Mrs Grant, who has repeatedly held Network Operators to account for failing to provide her constituency with quality phone and broadband reception, hailed the accessibility of the new Mobile and Broadband Checker app, which is designed to provide users with all the information they need to get the best signal available to them.

This new app builds upon a research app released by Ofcom last year which was previously reported by Helen (http://bit.ly/2jXykOo). The new app checks the performance of the user's mobile and broadband reception, and provides suggestions and solutions if it detects any service problems.

It also allows consumers to compare Network Operators, via a network coverage map, to discover which provider offers them the best voice, 3G, or 4G coverage in any chosen location. The app is free and available to both Apple and Andoid users. There is also a desktop version, which can be used to check broadband reception on PCs and laptops.

Helen Grant MP said:

"I am encouraged by the release of this new app. It provides consumers with an accessible means to quickly discover which providers offer them the best level of service. Hopefully this will provide the impetus to force all the major Network Operators to step up their game.

It is high time my constituents were offered a choice of fast and reliable internet and mobile services. I commend Ofcom for taking this positive step towards greater industry transparency."

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